Below is the text of Mr Major’s written Parliamentary Answer on Benefits on 27th November 1985.
Sir Brandon Rhys Williams Asked the Secretary of State for Social Services what are his latest estimates of the average, maximum and minimum times it takes to process a claim for housing benefit, distinguishing between certificated and standard housing benefit.
Mr. Major I regret that estimates are not available. The responsibility for the administration of the housing benefit scheme rests with individual local authorities. Information about the speed with which claims are processed is not collected centrally.